“Microsoft Remote Desktop” is the program used to connect to your company servers and work outside of the office. Microsoft Remote Desktop is built in to Windows and can be installed from the App Store on a Mac

Slow home internet or unreliable WiFi are the most common cause of dropouts and slowness in remote desktop and collaboration applications such as Skype, Teams and Zoom.

Be sure to check your internet and WiFi connection to ensure it is working well enough to work reliably from outside the office.