Use an RDP file on a Mac

Remote access from a Mac uses Windows App. Follow these steps after Vibe or your manager has enabled remote access and sent you an .rdp file.

Compatibility: the current Mac App Store release requires macOS 14 or later. If your Mac is older, contact Vibe Support before proceeding.

Steps

  1. Check that the file is trusted. Only open an .rdp file you expected from your manager or Vibe. If it was unexpected, confirm with them using a separate contact method.
  2. Save the .rdp attachment to your Downloads folder or Desktop.
  3. Install Windows App from the Mac App Store. If Windows App is already installed, make sure it is up to date.
  4. Open Windows App. On first launch, review or skip the welcome tour.
Windows App welcome screen on macOS
  1. In Finder, double-click the .rdp file. If macOS asks which app to use, choose Windows App. Alternatively, open Windows App and select File > Import, choose the file, then select Open.
Windows App Devices screen on macOS
  1. The connection appears on the Devices page in Windows App. Double-click the device card to connect.
Saved remote PC card in Windows App on macOS
  1. Enter your work username and password when prompted. Use the same credentials you use at work, including the domain if Vibe or your manager supplied one.
  2. If a certificate or security warning appears, check that the computer name is the one you expect and that the .rdp file came from a trusted source. Only then select Continue or Connect. Only allow access to local folders, clipboard, microphone or camera when you need that feature.
Windows App connection options on macOS

You should now be connected to your company server.

If the connection fails:

  • Confirm that your internet connection is working.
  • Re-enter your work username and password carefully.
  • Ask your manager or Vibe for a fresh .rdp file if the connection details may have changed.
  • Record the exact error message and send it to Vibe Support.

These instructions reflect Windows App for macOS as of August 2026. See Microsoft’s current Windows App guide.

Need help?

If you need further assistance, contact Vibe Support at support@vibegroup.com.au or 1300 633 137. Include the exact error message, but never send your password.