SUPPORTING YOUR BUSINESS
The aim of our Managed Services Solution is to proactively manage your IT environment and prevent issues occurring in the first place. If issues do occur, our staff will work around your schedule to minimise the impact on your team and business.
Single Point of Contact for all your IT issues
Don’t get the run around trying to find out who can help you with your problem. Our support team take ownership for all of your IT issues regardless of the underlying issue. We engage with third party vendors on your behalf and come back to you with solutions, not more problems. To make things even easier our single point of contact can be reached over the phone, via email and even through a private customer portal.
Australian Support Team
Our Australian based support staff are trained in your environment, so you don’t waste time explaining your problems over and over again.
Our team are available 24 hours a day, 7 days a week including public holidays.
We offer a full turn-key solution
We provide the following core IT services:
– IT Technical Support Help Desk
– Staff Training and Documentation
– 24×7 Monitoring and Management of your environment
– Backup Management (both onsite and secure offsite)
– Security Auditing
– Website Design and Hosting
– Intranet Development
– Business Grade Internet
– Private Cloud
We support all commonly used accounting, sales, billing, sharing and cloud applications Australian businesses use, saving you time while speeding up issue resolution.
Backed by our Good Vibe Guarantee
Our managed services are backed by our Good Vibe Guarantee ensuring your staff experience as little down time as possible.
For small to medium businesses, outsourced managed IT services are more cost-effective than hiring the equivalent resources in-house.
Let us help you make your IT simple. Contact us today.