Medical IT Support for Genie

  • 7AM-7PM Helpdesk
  • Three Month Free Trial. 100% Satisfaction Guaranteed
  • We work with all Practice Applications and Providers
  • AMA/RACGP Best Practice IT Solution
  • Windows and Mac Support
Medical Practices Supported (and counting!)

Vibe Group offer specialised IT support for your medical practice running Genie. 

Our managed services support takes the stress out of IT. Our team of highly trained staff will manage everything within your practice from end-to-end. We all updates, weather it be PAS, MIMS, Medicare, pathology providers or your operating systems.

We offer a full turn-key solution

We provide the following core IT services:

– IT Technical Support Help Desk
– Staff Training and Documentation
– 24×7 Monitoring and Management of your environment
– Backup Management (both onsite and secure offsite)
– Security Auditing
– Website Design and Hosting
– Intranet Development
– Business Grade Internet Access
– Medical Private Cloud Solutions

"We were introduced to VIBE Group at the ADHA Conference back in 2010. We were requiring a IT Support company that understood our business and would take the stress out of running our Day Hospital. They are extremely efficient, often contacting us before we are even aware of a problem. They are 24/7 on call which is an essential aspect when running a hospital. The key to efficient outcomes for a hospital is to have IT issues solved in a quick and efficient manner to prevent downtime of staff and systems. Their knowledge of equipment for cost effectiveness and reliability combined has been an asset to us. Vibe Group have proven that they are professional with a high business integrity in all they do"
Jan O’Kennedy
Practice Manager

Medical Equipment Integration Specialists

With experience in many different Medical Specialties, we ensure that your diagnostic equipment is integrated into your IT network, reliably feeds results into your Patient Management System and that all data is managed and backed up appropriately.

Vendor Management

We offer our simple, single point of contact for all your technical and support needs. We build relationships with your vendors and manage your IT from the inside, taking the load off your management staff and allowing your team to focus on treating your patients.

Backed by our Good Vibe Guarantee

Our managed services are backed by our Good Vibe Guarantee ensuring your staff experience as little down time as possible.

Budget Controlled

We provide an option for flat-rate IT service including all hardware and software for the duration of the contract, giving you complete budget certainty. Never experience another server upgrade or PC replacement cost blowout again. This service model is also 100% tax deductible, providing bottom-line cost savings for your business.

Medical Private Cloud Hosting

We also provide the option of secure, dedicated hosted servers for your practice or hospital. By hosting in our Medical Private Cloud you can increase the reliability and availability of your services at the same time as cutting costs.

Let us help you make your IT simple. Contact us today

You may wish to read our current client testimonials, find out why we think you should choose Vibe or contact us for more information.