Supporting your business
The aim of our Managed Services Solution is to proactively manage your IT environment and prevent issues occurring and causing impact for your staff. If issues do occur, our staff will work around your schedule to minimise the impact on your team and business.
Local Support Team
All of our support staff is trained in your environment, so you don’t waste time explaining your problems over and over again. Our people are available 24 hours a day, 7 days a week. Because we understand that you don’t just work 9am to 5pm.
Single Point of Contact for all your IT issues
Don’t get the run around trying to find out who can help you with your problem. Our support team take ownership for all of your IT issues regardless of the underlying issue. We engage with third party vendors on your behalf and come back to you with solutions, not more problems. To make things even easier our single point of contact can be reached over the phone, via email and even through a private customer portal.
Our solution provides all the core IT functions and features needed by a small business:
– IT Technical Support Help Desk
– Staff Training and Documentation
– 24×7 Monitoring and Management of your environment
– Backup Management (both onsite and secure offsite facilities)
– Security Auditing
– Website Design and Hosting
– Intranet Development
– Business Grade Internet Access
Backed by our Good Vibe Guarantee
Our managed services are backed by our good Vibe Guarantee ensuring your staff experience as little down time as possible.
For small to medium businesses, outsourced managed IT services are more cost-effective than hiring the equivalent resources in-house.
Let us help you make your IT simple. Contact us today.